Currency Mart Privacy Policy for Foreign Exchange

At Currency Mart, we are committed to providing our clients with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about our clients, protecting their personal information is one of our highest priorities.
We will inform our clients of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.
Our Privacy Policy outlines the principles and practices we will follow in protecting our client’s personal information. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our client’s personal information and allowing our clients to request access to, and correction of, their personal informatio

Security

We've made a commitment to keeping your confidential information as safe as possible. Our safeguards to protect the security and integrity of customers' information include: 128-bit encryption helps assure that your data can only be decoded and read by us in our secure online environment.
Secure firewalls help prevent unauthorized access to our internal systems. Constant monitoring maintains the quality of our systems, proactively identifies unusual customer account activity and provides around-the-clock peace of mind.

Payment Information Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Debit Card data.

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.

Collection and Use of Personal Information

Currency Mart only has access to the information that you voluntarily give us through email or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us.
We will not sell this information, and we will not share your information with any third party outside of our company, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of any future contacts from us at any time, by contacting us via email: privacy@currencymart.ca or telephone: 204-800-8122.
Information we collect for order delivery:
  • Your legal name & phone number;
  • Shipping Address;
  • Email Address.

In addition to the above information, we may also collect information on your IP address, browser type, and refer URL data. We use this data to prevent hacking attempts, it help us know what web browsers people are using, and to find out where our visitors are coming from so that we can improve our marketing efforts.
We will only collect client information that is necessary to fulfill the following purposes:
  • To meet legal and regulatory requirements;
  • To verify identity and protect against fraud;
  • To deliver client’s requests in a timely manner;
  • To ensure a high standard of service to our clients.

Consent

We will obtain client consent to collect, use or disclose personal information. Consent can be provided orally, in a written format, or it can be implied where the purpose for collecting using or disclosing the personal information would be considered obvious and the client voluntarily provides personal information for that purpose.
Consent may also be implied where a client is given notice and a reasonable opportunity to opt-out of his or her personal information being used, and the client does not opt-out.
Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), clients can withhold or withdraw their consent for Currency Mart to use their personal information in certain ways. A client’s decision to withhold or withdraw their consent to certain uses of personal information may restrict our ability to provide a particular service or product. If so, we will explain the situation to assist the client in making the decision.
We may collect, use or disclose personal information without the client’s knowledge or consent in the following limited circumstances:
  • When the collection, use or disclosure of personal information is permitted or required by law
  • When we require legal advice from a lawyer
  • For the purposes of collecting a debt
  • To protect ourselves from fraud
  • To investigate an anticipated breach of an agreement or a contravention of law.

Internet Safeguards-How to Protect Yourself

Understanding safeguards will help you play a vital role in protecting your security online. While we take strong measures to protect the security and privacy of your information, there are important steps that you should take to help protect your information when using the Internet.
Protect your Password:
  • Choose unique passwords that you can remember so that you do not have to write them down, preferably a combination of letters and numbers.
  • Do not use passwords that are easy for others to guess such as birthdays, family names or telephone numbers.
  • Ensure that AutoComplete or other memorized password functions on your browser or other programs with variations of AutoComplete are disabled to ensure that your password is not automatically remembered by your browser.
  • In general, saving passwords on your computer is not a good idea. It allows anyone with access to your computer to impersonate you.
  • Never disclose your password(s) to anyone, especially online, not even to the police, your financial institution or your Internet Service Provider.

Use a Firewall

You should use a firewall to protect your home network and family from offensive websites and potential hackers. Firewalls help prevent unauthorized access to or from your computer by filtering the information coming through the Internet connection into your computer. They will only allow in the connections that are known and trusted.
If you do not have a firewall installed on your computer, any personal information stored on your computer or distributed using the web may be accessed by a hacker for as long as your computer is connected to the Internet. This is especially true for high-speed Internet connections which maintain the same network address, leaving your computer's address available to hackers. A dial-up connection uses a different network address every time it connects.
The level of security you establish will determine how many of these threats can be stopped by your firewall. The highest level of security would be to simply block everything and then begin to select what types of traffic you will allow. You can also restrict traffic that travels through the firewall so that only certain types of information, such as email, can get through.

Use Anti-virus Software

Your computer can become infected with a virus through email attachments, from free content you download from a Web site or from a diskette someone shares with you. It is a good idea to install anti-virus software on your machine because viruses can appear at any time.
Anti-virus software can detect viruses and clean your machine so that the viruses do not spread. It is very important to ensure that you have and always use up-to-date anti-virus software that is capable of scanning files and email messages for viruses, which will prevent your files from being corrupted or lost.
Most anti-virus programs include an auto-update feature that enables the program to download profiles of new viruses so that it can check for the new viruses as soon as they are discovered. Register new anti-virus software immediately, and choose to be notified automatically of product updates if the software vendor offers that option. Remember, new viruses are constantly being discovered therefore it is important to keep your anti-virus software updated.

Use a Supported Browser

Always use a web browser that supports at least 128-bit encryption when accessing secure websites. Most browsers now come with 128-bit encryption, which offers the highest level of encryption generally available today. It provides the best protection when transmitting confidential data over the Internet.
Encryption is the process of converting information into a more secure format for transmission. The plain text is converted to scrambled code while being transmitted, and then decrypted back to plain text at the receiving end of the transmission.
Always take advantage of software updates so that your browser and operating system have the latest security updates to help reduce your vulnerability.

Questions or Comments

If you have any questions or concerns regarding this Privacy Statement, please contact us by sending email to: privacy@currencymart.ca, or telephoning us:1- 204-800-8122.

Compliance and Security for Currency Exchange

Currency Mart is a licensed Money Service Business registered with FINTRAC(Financial Transactions and Reports Analysis Centre of Canada).
The Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) is Canada's governed owned financial intelligence unit. Its mandate is to collect, analyze, detect and disclose suspicious transactions, in order to prevent money laundering and terrorist financing activities, while ensuing the protection of personal information under its control.
To make sure that our customers are dealing with an ethical financial entity and to provide our customers the highest level of service experience, we are working closely with FINTRAC representatives, and providing comprehensive and the most up-to-date training programs to our staff. We are doing our best to make sure that all of our policies are in the strictest compliance with the FINTRAC’s policies and regulations on anti-money laundering and counter-terrorist financing activities.
In accordance with the law, Currency Mart reserve the rights to collect some personal information from the customers during the course of the transaction, as well as require our customers to provide us government issued IDs for verification purpose, regardless of the type or the amount of transactions.
We understand the importance of personal information, and we are committed to protect our customer’s privacy. We will only request ID and personal information that are necessary to meet FINTRAC’s policies and regulations. Any personal information that we collect, will only be used to confirm the identity of our customer in order to process the transaction. We will never use or disclosed it for any purposes other than those set out by FINTRAC policies and regulations. Currency Mart has strict policies to safeguard the customer’s information we collected, to ensure all information is handled with the utmost discretion, please see our Privacy Policy.